Question:

Hi, I have made two reservation of two books. One says "pending" and the other one "Item in transit from London College of Communication since
Hi, I have made two reservation of two books. One says "pending" and the other one "Item in transit from London College of Communication since 08/10/2015", does it mean that they are both still not available? Many thanks, Xiao Li

Answer:
Last Updated: Sep 06, 2016     Views: 15

Dear Xiao Li,

I'm afraid you are correct. It's only when your record says the reservation is ready for you to collect that a book will actually be waiting for you.

Best Wishes,

Marta

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