Question:

I've borrowed a DVD and can't open it. How do I unlock the case?

Answer:
Last Updated: Nov 02, 2016     Views: 51

After you have borrowed a DVD you need to unlock it before taking it home to watch.

The unlocking device is in different locations in each library but is usually wall mounted near the security barriers.

Swipe the DVD through, and check to see that the little red padlock icon has changed to green. This will mean that the DVD is open.

 Wall mounted DVD Unlocking deviceNotice 'don't forget to unlock your DVD'

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