When sending a document you need to choose the queue according to how you want the document to print. For example - duplex/single sided/A4/A3 – this overrides the document settings, so be sure to choose the right queue.

Creative queues are optimised for images, Office queues for text

UAL print queues are:

·       UAL Colour Creative on UALPrintService

·       UAL Mono Creative on UALPrintService

·       UAL Colour Office on UALPrintService

·       UAL Mono Office on UALPrintService