Q. What do I do if I lose my ID card?


Students and Staff can get replacement cards, however, the university charges a small fee for this. ID card replacements are managed by Infrastructure.

You can replace it by either going to the drop-in card surgery at your home site (enquire at your college reception for this) or by purchasing a replacement through the eStore (link below).

Your old card will be deactivated when you order a new one.

If your old card is simply not working or is broken, take this with you to the card drop-in surgery as they will replace this without charge when you hand over your old card.


  • Last Updated Sep 01, 2020
  • Views 62
  • Answered By Sandra Reed

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